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General Frequently Ask Questions |
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Can I register if I
am outside the US? |
| Of course, but
some users might not want to send or buy something from another country.
All listings on our Auction are individuals, and they have the
right to accept or reject a foreign bid. Don't be discouraged, many
users will just charge extra for shipping. You can also e-mail the
seller before you bid, to see if he or she is willing to ship to your
location and if they accept an international payment. |
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I've registered but I haven't received a confirmation e-mail? |
| Several reasons
are possible. You might have entered a invalid e-mail, your ISP might be
slow or at its peak time, or our server might be still processing your
information. Please be patient, if no confirmation e-mail is received in
24 hours, please
contact us. |
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Why doesn't my password work? |
| You might have
mistakenly entered your password wrong or you might have your Caps Lock
on (Capital Letters). Our system uses a case-sensitive password system. |
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I've
forgotten my password. What should I do? |
| Visit our
Forgot your password area. Our system will e-mail your password to
the e-mail address we have on file. This is for your security. |
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How do I change my personal information e-mail, address, phone etc.? |
| Visit our
Change User Information area. You can change all your personal
information except your User Name. |
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Bidder Frequently Ask
Questions |
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How do I know I won? |
| Our system
automatically sends the buyer and seller an e-mail when the auction
ends. The buyer and seller then are responsible for making their own
arrangements to conclude the deal. This auction merely offers a venue
for buying and selling. We will not, nor cannot, be held responsible for
lack of performance by any and all parties. We simply provide a place
that allows people to buy and sell. However, do let us know of any
problems. We can and will banish anyone who abuses this auction. |
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What if I bid and the screen saying that it is under the minimum bid? |
| This means that
your bid is below the minimum price the seller is asking for. Just place
a bid higher than his starting minimum price. |
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I
bid on an item, but it says that I have been outbid? |
| This means that
your bid is lower than another users bid. The higher bid will be
accepted until another bid is higher. Usually the other bidder has
placed a Proxy Bid. |
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Can I
retract my bid once I have confirmed it? |
| Yes, if there
is a legitimate reason. Visit our
Retract Your Bid area an explanation is required. Fill out the form
and submit your request. The bid may be placed back on the item by
Auction Administrator if we feel that the explanation was not
legitimate. |
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I've made a bid on a item, but it has not appeared in the listing. |
| The reason
could be that your web browser might have cached that page. Which means
that it has the page in a cache directory on your computer. Simply click
the reload button for your browser. |
